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Frequently asked questions

When will my order arrive?

Orders are processed within 1-2 business days. Once dispatched, delivery typically takes 2-3 business days, depending on your location. You will receive a confirmation email with tracking details when your order is on its way.

How can I track my order?

Once your order has been dispatched, you will receive an email containing your tracking number and a link to follow the delivery.

Can I return or exchange a perfume?

For hygiene and safety reasons, perfumes must be returned unopened, unused and in their original sealed packaging. Eligible returns must be requested within 30 days of receiving your order.

What should I do if my order arrives damaged or incorrect?

Please contact us within 7 days of delivery and include your order number, photographs of the item and photographs of the packaging. Our team will review the issue and arrange a replacement or refund where applicable.

Can I change or cancel my order?

Please contact us as soon as possible after placing your order and our team will reach out and process the changes or cancellation.

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Abiel

Abiel

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Regular price Sale price Dhs. 139.00
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Regular price Sale price Dhs. 159.00